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Technology Home

PCSS Technology Department

In the ever-changing digital world, PCSS Technology is a department that seeks to keep systems operating. This page is the official Technology Department homepage for the Putnam County School System (PCSS) in Tennessee.

  • Services Provided: The department handles a wide array of technical tasks including hardware repairs, networking, wireless access, VoIP phones, computer prep (Chromebooks, iPads, Macs, Windows), interactive whiteboards, security cameras, website management, and software/password support.

Some Of The Things We Do Besides Getting You Quotes

  • repairs
    Repairs.
  • networking
    Networking.
  • Access Points
    Wireless access.
  • Navigate360
    Visitor Management help.
  • Projectors
    Projectors.
  • P-O-S pin reader.
    Nutrition Sale Support.
  • Voip Phone.
    VoIP Phones.
  • Printer.
    Printer Support.
  • Classroom Lab.
    Computer Lab Support.
  • Access Swipe Card.
    Swipe Cards.
  • PowerSchool.
    PowerSchool Support.
  • laptop with monitors.
    Monitor support.
  • Alexandria researcher.
    Software Support.
  • Login screen on a Mac.
    Password Support.
  • Chrging Cart
    Charging Cart Support.
  • an NVR.
    Network Video Recorder Support.
  • Dell Firmware Upgrade.
    Windows Preparation & Support.
  • A stack of new chromebooks.
    Some deliveries.
  • A macbook.
    Macintosh Preparation & Support.
  • Network Security Camera.
    Security Cameras.
  • iPad.
    iPad Preparation & Support.
  • a chromebook.
    Chromebook Preparation & Support.
  • The district Website.
    Website Support.
  • an intercomm.
    Some intercomms.
  • A viewsonic Panel upgrading.
    Technology Maintenance.
  • Email.
    email.
  • interactive whiteboards.
    Interactive whiteboards assistance.
  • An Alertus USB panic button.
    Hardware Support.
  • testing software.
    Testing software deployment.
  • Fax machine.
    Fax Machine Support
  • An Audio Enhancement Unit.
    Audio Enhancement Assistance.
  • Drawing on an Interactive White Board.
    How To Use Equipment.
  • Document Camera.
    Document Camera Assistance.
  • Two dongles.
    Identifying The Right Gear.
  • A Chromebook Charger.
    Help With Chargers.
  • a classroom.
    Classroom Assistance.

Inventory Control Forms

A new fillable PDF is available for Acquisition, Disposal, and Transfer all in one form. It is entitled Putnam County Schools Asset Form.pdf. You can fill out the form on your device and then print the form. 

Please Note: These are the official PCSS Inventory Control Forms. Using an outdated or altered form could cause your request to be delayed or rejected. Save yourself time and hassle, and only use official PCSS Inventory Control Forms.

CIPA, COPPA, and FERPA

Laws exist to keep children safe online. The Children's Internet Protection Act (CIPA) was passed in 2001, the Children's Online Privacy Protection Act (COPPA)  has been around since 1998, and The Family Educational Rights and Privacy Act (FERPA) has been around since 1974. Click an icon below to learn more.

The Children's Internet Protection Act (CIPA) is legislation that was passed by Congress in 2001. It defines harmful and inappropriate use of Internet resources by students and provides minimum guidelines for schools to follow in protecting students while they are online.  For additional information, visit the FCC Website for the Children's Internet Protection Act

The Children's Online Privacy Protection Act (COPPA) is legislation that was passed by Congress in 1998.  It imposes certain requirements on operators of websites or online services directed at children under 13 years of age, and on operators of other websites or online services that have actual knowledge that they are collecting personal information online from a child under 13 years of age.  For additional information, visit the  FTC Website for the Children's Online Privacy Protection Act

The Family Educational Rights and Privacy Act (FERPA) is a federal law that protects the privacy of student education records and grants parents and eligible students the right to access and amend these records. It applies to all public and private schools that receive federal funding and requires written consent for the disclosure of personally identifiable information from education records. Learn more about the Family Educational Rights and Privacy Act (FERPA) at studentprivacy.ed.gov

Technology Information and Safety Resources

Technology Map & Information

Map to PCSS Technology Department

We are headquartered in the Annex Building (the Operations and Support Annex; formerly the Star Center/old Dry Valley School).

3860 Phifer Mountain Road

Cookeville, Tennessee 38506

Operating Hours

Standard Office hours: 8:00 a.m. to 4:00 p.m. CST
Hours may vary during non-school days, such as Fall, Spring and Summer Break.

Contact us:
Phone: (931) 520-2100
Fax: (931) 372-0382

Help Desk Tickets

Click below to submit an electronic request for technical assistance.

 

Work Order System - Help Desk Management - Maintenance, Nutrition, Technology, and/or Vehicle work order submissions. The icon in ClassLink is labelled GetHelp and looks like this:

The 'Get Help' logo features blue text on a white background with a speech bubble.

 

You will need to log in to submit your request. If you have difficulty logging in, please call (931) 520-2100.

Please print and attach the work order to the asset needing repair. This helps us return your device to your school.

Only 1 item per work order, please.

Meet the Technology Team

A man with glasses and a beard is smiling.

Johnny Sloan

Supervisor

Email Johnny Sloan

Scott Allen

Area Technology Coordinator
Algood Middle, Baxter Primary, Cornerstone Elementary, Phones, School Nutrition, & Transportation

email Scott Allen

Mark Clark

Area Technology Coordinator
Alexandria, Cane Creek Elementary, Capshaw Elementary, Northeast Elementary, Park View Elementary, & Visitor Management

email Mark Clark

Bill George

Area Technology Coordinator
Burks Elementary, Monterey High, Sycamore Elementary, & Windows

email Bill George

April Hale

Education Information System/Database Administrator

email April Hale

Brenda Hughes

Clerical/EIS Assistant

email Brenda Hughes 

Frankie Jerome

Area Technology Coordinator
Avery Trace Middle, Central Office, Early Learning Academy, Extended Services, Maintenance, & White Plains/VITAL/Adult High

email Frankie Jerome

Lance Key

Instructional Technology Coordinator
AI Strategist, Canvas Admin, Data Privacy Agreements, Edgenuity Admin, Google Admin, & OneSync

email Lance Key

Michael McCarver

Area Technology Coordinator
Prescott South Elementary, Prescott South Middle, Upperman Middle, & Upperman High

email Michael McCarver

Angie Smith

Procurement Clerk

email Angie Smith

Marlen Weaver

Area Technology Coordinator
Cameras, Cookeville High, & Jere Whitson Elementary

email Marlen Weaver

Bryan West

Network Services Specialist
Access Control, Algood Elementary, Cameras, Filter, Network, & Phones

email Bryan West

Mark West

Lead Technician
Cyber, JAMF (Mobile Device Management), Repair Logistics, & Website

email Mark West