Putnam County School System

PCSS Technology Department

In the ever-changing digital world, PCSS Technology is a department that seeks to keep systems operating.

Some Of The Things We Do Besides Getting You Quotes

Repairs.
Networking.
Wireless access.
Visitor Management help.
Projectors.
Nutrition Sale Support.

VoIP Phones.
Printer Support.
Computer Lab Support.
Swipe Cards.
PowerSchool Support.
Monitor support.

Software Support.
Password Support.
Charging Cart Support.
Network Video Recorder Support.
Windows Preparation & Support.
Some deliveries.

Macintosh Preparation & Support.
Security Cameras.
iPad Preparation & Support.
Chromebook Preparation & Support.
Website Support.
Some intercomms.

Technology Maintenance.
email.
Interactive whiteboards assistance.
Hardware Support.
Testing software deployment.
Fax Machine Support

Audio Enhancement Assistance.
How To Use Equipment.
Document Camera Assistance.
Identifying The Right Gear.
Help With Chargers.
Classroom Assistance.

Inventory Control Forms

A new fillable PDF is available for Acquisition, Disposal, and Transfer all in one form. It is entitled Putnam County Schools Asset Form.pdf. You can fill out the form on your device and then print the form.

Please Note: These are the official PCSS Inventory Control Forms. Using an outdated or altered form could cause your request to be delayed or rejected. Save yourself time and hassle, and only use official PCSS Inventory Control Forms.

CIPA, COPPA, and FERPA

Laws exist to keep children safe online. The Children's Internet Protection Act (CIPA) was passed in 2001, the Children's Online Privacy Protection Act (COPPA) has been around since 1998, and The Family Educational Rights and Privacy Act (FERPA) has been around since 1974. Click an icon below to learn more.

The Children's Internet Protection Act (CIPA) is legislation that was passed by Congress in 2001. It defines harmful and inappropriate use of Internet resources by students and provides minimum guidelines for schools to follow in protecting students while they are online. For additional information, visit the FCC Website for the Children's Internet Protection Act
The Children's Online Privacy Protection Act (COPPA) is legislation that was passed by Congress in 1998. It imposes certain requirements on operators of websites or online services directed at children under 13 years of age, and on operators of other websites or online services that have actual knowledge that they are collecting personal information online from a child under 13 years of age. For additional information, visit the FTC Website for the Children's Online Privacy Protection Act
The Family Educational Rights and Privacy Act (FERPA) is a federal law that protects the privacy of student education records and grants parents and eligible students the right to access and amend these records. It applies to all public and private schools that receive federal funding and requires written consent for the disclosure of personally identifiable information from education records. Learn more about the Family Educational Rights and Privacy Act (FERPA) at studentprivacy.ed.gov

Technology Information and Safety Resources

Technology Map & Information

Map to PCSS Technology Department

We are headquartered in the Annex Building (the Operations and Support Annex; formerly the Star Center/old Dry Valley School).

3860 Phifer Mountain Road

Cookeville, Tennessee 38506

Operating Hours

Standard Office hours: 8:00 a.m. to 4:00 p.m. CST
Hours may vary during non-school days, such as Fall, Spring and Summer Break.

Contact us:
P: (931) 520-2100
F: (931) 372-0382

Help Desk Tickets

Click below to submit an electronic request for technical assistance.

Work Order System - Help Desk Management - Maintenance, Nutrition, Technology, and/or Vehicle work order submissions. The icon in ClassLink is labelled GetHelp and looks like this:

You will need to log in to submit your request. If you have difficulty logging in, please call (931) 520-2100.

Please print and attach the work order to the asset needing repair. This helps us return your device to your school.

Only 1 item per work order, please.

Work Order Archive

Old Work Order System - PCSS Web Help Desk - Retired. This link is for technicians for archival purposes. If you can’t log in, use Get Help from Classlink (see above).