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December 26, 2025

ParentSquare Help For Parents

The image shows the ParentSquare logo, which features a four‑color rounded square icon—green, pink, blue, and yellow—arranged like connected tiles. To the right of the icon, the word “ParentSquare” appears in bold, black text.

Moving to ParentSquare allows us two-way communication with parents.

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Here is information for parents about ParentSquare

Maybe you need to join one of our schools, or maybe you’re wondering, “Help, I have a child in another school district and need to add that district, too”....

Or, if you need other help with ParentSquare, this is their help page.

"During the busy back-to-school season, users having trouble logging in can temporarily bypass the device verification step. On the Verify Your Device page, click "sign in another way" to open the login screen."

You can read more about it here.

A Change to How You’ll Get Texts From Our Schools

Direct messages, classroom posts, and school-wide posts will move to 10-digit phone numbers. District posts and alerts will continue to be sent from the existing 5-digit short code.

If you’ve used ParentSquare before, you may be used to 5-digit phone numbers for all communications. Soon, many of the text messages you get from our school will come from regular 10-digit phone numbers. This will make it easier to see who is messaging you. For example, a message from your child’s teacher will come from a different phone number than a message from the school office. 

What’s changing? 

Right now, most texts come from a 5-digit number. Soon, you’ll start getting texts from different regular 10-digit phone numbers for: 

  • Direct messages
  • Classroom and group posts
  • School posts 

Messages from the district, digests and alerts will still come from the 5-digit number. 

Here is an example:

Two iPhone screens showing text message conversations, one with a list of messages and the other displaying a single conversation thread.

What should you do?

When you receive a message from one of these new 10-digit numbers, save it to your contacts. Here are some suggestions:

  • Save a teacher’s number as: Ms. Davis - 4th Grade
  • Save classroom/group posts as: Lincoln Elementary Classes
  • Save school posts number as: Lincoln Elementary Updates

Read more about this change and some helpful tips: Changes to ParentSquare Text Messages.